Chapter 5. Job Tickets Web App

Table of Contents

5.1. Open Tickets
5.1.1. Select and Sort
5.1.2. Ticket List
5.1.3. Job Ticket Bulk Actions
5.1.4. Job Ticket Edit
5.1.5. Job Ticket Print
5.1.6. Job Ticket Settle
5.2. Closed Tickets
5.3. Ticket Configuration Properties

The Job Tickets Web App can be accessed by users with role Job Ticket Operator to dispatch job tickets. Job Tickets are created by users with role Job Ticket Creator in the Print Dialog of the User Web App. Operators optionally add or edit print options and select a suitable proxy printer to print the job.

The Web App can be reached at https://savapage:8632/jobtickets. See Appendix E, URL Cheat Sheet.

5.1. Open Tickets

5.1.1. Select and Sort

Job Tickets: Open Tickets - Select and Sort

Figure 5.1. Job Tickets: Open Tickets - Select and Sort


A list of pending Job Tickets is shown that refreshes automatically every 60 seconds. The tiny progress bar at the bottom of the Select and Sort section shows when the refresh is due.

  • You can pause/resume the refresh by toggling the tiny button at the left of the progress bar.

  • You can Quick Search Job Tickets for a single User ID. Leave empty to select all users.

  • You can Quick Search for a single Ticket ID. When a User ID is selected, tickets of just this user are shown. Leave empty to select all tickets.

  • Tickets can be sorted Ascending or Descending on expiration time.

  • The Number of tickets shown in the list is limited, and can be controlled with a slider. The slider range and default can be set with configuration properties.

  • At the bottom right, a small printer and copier icon is shown with the total number of pending print/copy tickets and number of sheets to be printed.

5.1.2. Ticket List

Job Tickets: Open Tickets - List

Figure 5.2. Job Tickets: Open Tickets - List


  • Each Job Ticket in the list shows details and has buttons for further actions. From left to right:

    • Settings... shows a dialog with a summary of printer settings.

    • Transactions... shows a dialog with financial transaction details.

    • Edit... shows the Edit Dialog, so job options can be changed.

    • Preview downloads the PDF document to be printed.

    • Cancel... shows a dialog to confirm cancellation of the Ticket. A reason can be entered. After cancellation the user is optionally notified by email: see Job Ticket Configuration Properties.

    • Settle... shows the Settle Dialog, so the job can be charged, when not printed from the Print Dialog, but from the PDF viewer, after Preview.

    • Print... shows a Print Dialog with compatible printers to redirect the job to.

    Note

    When pop-up dialogs are visible, automatic list refresh is paused.

5.1.3. Job Ticket Bulk Actions

The scope of the Cancel All... and Print All... is the visible list selection. This bulk action must be confirmed in a pop-up.

Job Tickets: Cancel All

Figure 5.3. Job Tickets: Cancel All


Job Tickets: Print All

Figure 5.4. Job Tickets: Print All


The Print All... action selects a random compatible printer from the Job Ticket Proxy Printer Group for each Job Ticket.

  • The selected printer must support automatic media source selection, since this option will be used for the print job. In this way, media (implicitly) selected through the job ticket media-source, will be printed from the intended tray.

  • The Print All... action is enabled by default and can be disabled by setting a configuration property.

5.1.4. Job Ticket Edit

This dialog pops up after pressing the Edit... button in a Job Ticket List Item.

Job Tickets: Edit Ticket

Figure 5.5. Job Tickets: Edit Ticket


Job Ticket Options can be changed (overruled) by the Job Ticket Operator. Costs are recalculated after Save.

Note

The number of copies can not be edited when Print Delegation is applied.

5.1.5. Job Ticket Print

This dialog pops up after pressing the Print... button in a Job Ticket List Item.

Job Tickets: Print Ticket

Figure 5.6. Job Tickets: Print Ticket


Redirect printers are shown from the Job Ticket Proxy Printer Group, that are compatible with ticket options. See Section 4.8.2.1, “Proxy Printer Identity”.

A selected printer shows the following settings, from top to bottom:

After pressing the Print button, the dialog closes, and the status of the Ticket will be shown in the list as either Pending, Processing or Completed.

Note

Printer settings are saved in the Web Session, and used as default for next Job Ticket prints. The last jog-offset choice is used as default for all printers.

5.1.5.1. Job Ticket Print Pending

Job Tickets: Print Pending

Figure 5.7. Job Tickets: Print Pending


The job is waiting to be printed. By pressing Cancel, the job will be removed from the print queue, and the Ticket will show status Canceled in the list.

5.1.5.2. Job Ticket Print Processing

Job Tickets: Print Processing

Figure 5.8. Job Tickets: Print Processing


The job is printing. By pressing Cancel, printing will be stopped, the job is removed from the print queue, and the Ticket will show status Canceled in the list.

5.1.5.3. Job Ticket Print Canceled

Job Tickets: Print Canceled

Figure 5.9. Job Tickets: Print Canceled


The print job is canceled. By pressing Close, the Ticket is closed and removed from the list. Retry to Print again, optionally to another printer.

5.1.5.4. Job Ticket Print Completed

Job Tickets: Print Completed

Figure 5.10. Job Tickets: Print Completed


By pressing Close, the Ticket is closed and removed from the list, and the user is optionally notified by email: see Section 3.4.8, “Job Ticket Print”.

5.1.6. Job Ticket Settle

This dialog pops up after pressing the Settle... button in a Job Ticket List Item.

Job Tickets: Settle Ticket

Figure 5.11. Job Tickets: Settle Ticket


After Settle, the ticket is effectuated without proxy printing. This implements the scenario where the Job Ticket Operator prints the attached PDF with an external program, and registers the printing occurrence (including financial cost) in SavaPage. After settlement, the Ticket is automatically closed and removed from the list. And, the user is optionally notified by email: see Section 3.4.8, “Job Ticket Print”.

Note

Settle is the only option to charge a Copy Job Ticket.