5.4. Ticket Configuration Properties

Configuration propertyDescription

jobticket.notify-email.content-type.html

Set to Y (default) or N, to send Job Ticket email notifications as "text/html" (Y) or "text/plain (N).

jobticket.notify-email.completed.enable

Set to Y (default) or N, to enable/disable notification by email to owner of job ticket when ticket is completed.

A standard email message is sent. Email content and layout can be customized if needed. See Section 18.2, “Email Templates” and Section 18.2.6.2, “JobTicketCompleted Email”.

jobticket.notify-email.canceled.enable

Set to Y (default) or N, to enable/disable notification by email to owner of job ticket when ticket is canceled.

A standard email message is sent. Email content and layout can be customized if needed. See Section 18.2, “Email Templates” and Section 18.2.6.1, “JobTicketCanceled Email”.

webapp.jobtickets.list-size

The Number of Job Tickets shown in the list. Default: 10.

webapp.jobtickets.list-size-min

The minimum Number of Job Tickets that can be shown in the list. A value of zero means all pending tickets are shown. Default: 5.

webapp.jobtickets.list-size-max

The maximum Number of Job Tickets that can be shown in the list. Default: 50.

webapp.jobtickets.cancel-all.enable

Set to Y (default) or N, to enable/disable the Cancel All... bulk action.

webapp.jobtickets.print-all.enable

Set to Y (default) or N, to enable/disable the Print All... bulk action.

webapp.jobtickets.close-all.enable

Set to Y (default) or N, to enable/disable the Close All... bulk action.

webapp.jobtickets.reopen.enable

Set to Y or N (default), to enable/disable option to reopen a closed single account job ticket that is archived or journalled is the Document Store. See Section 5.3.3, “Job Ticket Reopen”.

Table 5.1. Job Ticket Print Configuration Properties


See Section 4.11.14, “Config Editor” on how to set these items.